{"id":4379,"date":"2025-11-10T10:09:33","date_gmt":"2025-11-10T09:09:33","guid":{"rendered":"https:\/\/borgvardt-ur.dk\/?page_id=4379"},"modified":"2025-11-14T10:52:06","modified_gmt":"2025-11-14T09:52:06","slug":"warranty-and-complaints","status":"publish","type":"page","link":"https:\/\/borgvardt-ur.dk\/en\/handelsbetingelser\/garanti-og-reklamation\/","title":{"rendered":"Warranty &amp; Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4379\" class=\"elementor elementor-4379\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cb7b1c e-flex e-con-boxed e-con e-parent\" data-id=\"9cb7b1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5c9338 elementor-widget elementor-widget-heading\" data-id=\"f5c9338\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty &amp; Complaints<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8202215 elementor-widget elementor-widget-text-editor\" data-id=\"8202215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Warranty period: Two years from the date of purchase. This warranty covers defects resulting from flaws or errors in the manufacture of a product (movement, case, crystals). Parts other than those mentioned above are not covered by this warranty, as they are consumable items (leather strap). To have any defects or faults covered, please send us an email at Lennart@borgvardt-ur.dk or use our \u201ccontact form.\u201d Please specify your name, address, order number, and a detailed description of the problem. In the subject field, please write: Service: \u201cfollowed by your order number.\u201d.<\/p><p>Please note that repairs\/replacements will be charged in the following cases, even if they are within the warranty period.<\/p><ul><li>Faults or damage caused by incorrect use or carelessness. (Impacts, dents, crushing, broken crystal, etc.)<\/li><li>Fault or damage caused by unauthorized repairs or modifications.<\/li><li>Fault or damage caused by fire or water, or other natural disasters, such as earthquakes.<\/li><li>Natural changes that occur during normal wear and tear (minor scratches, deterioration of leather on the watch strap).<\/li><li>If the receipt is not with the watch.<\/li><\/ul><p>The watch, dial, hands, crystal, leather strap, or other parts of the watch may be replaced with similar parts if the original parts are discontinued or no longer available.<\/p><p>This warranty guarantees that you can receive free replacement in accordance with the terms and conditions set forth herein and within the specified period, and shall not limit any legal rights of the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Garanti &amp; Reklamation Garantiperiode: To \u00e5r fra k\u00f8bsdatoen. Denne garanti d\u00e6kker defekter som f\u00f8lge af mangler eller fejl i fremstillingen af et produkt (urv\u00e6rk, urkasse, krystaller). Andre dele end de n\u00e6vnte f\u00f8r er ikke d\u00e6kket af denne garanti, der der er tale om brugsgenstande (l\u00e6derrem). For at f\u00e5 d\u00e6kket eventuelle mangler eller fejl bedes du [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":372,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4379","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garanti &amp; Reklamation | Borgvardt Ure<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/borgvardt-ur.dk\/en\/terms-and-conditions\/warranty-and-complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garanti &amp; Reklamation | Borgvardt Ure\" \/>\n<meta property=\"og:description\" content=\"Garanti &amp; Reklamation Garantiperiode: To \u00e5r fra k\u00f8bsdatoen. Denne garanti d\u00e6kker defekter som f\u00f8lge af mangler eller fejl i fremstillingen af et produkt (urv\u00e6rk, urkasse, krystaller). Andre dele end de n\u00e6vnte f\u00f8r er ikke d\u00e6kket af denne garanti, der der er tale om brugsgenstande (l\u00e6derrem). 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